Frequently Asked Questions

Warranty

Where can I find my serial number?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

What does the warranty not cover?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

How to register for warranty?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What is a valid proof of purchase?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Which tools are not eligible for the extended warranty?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.